Thursday, January 31, 2008 - Falcon 2000 Version 5.0 is Windows® Vista Compatible
Falcon 2000 is the access control software for the Falcon Base Unit. As of this release, Falcon 2000 is compatible with the Microsoft Vista platform, while maintaining compatibility with Windows XP SP2 or higher. If upgrading to Falcon 2000 version 5.0, please note the system requirements listed below. All existing features and functionality remain the same in Falcon 2000 version 5.0 as in version 4.6.4 with the exception that the system status reports button no longer automatically brings up the list of system reports. These reports must now be selected individually from the reports menu. Additionally, due to Microsoft security features, each time the application is launched, users will be presented with a notice that a “potential security concern” has been identified. This notice can be ignored. To obtain a Falcon 2000 version 5.0 CD or system download, please contact technical support. Shipments of Falcon 2000 software beginning February 1, 2008 will be version 5.0 software. If you are already using Falcon 2000 software, updating to version 5.0 is not necessary unless you migrate to Windows Vista. Only customers needing to upgrade to Windows Vista should update to Falcon 2000 version 5.0. Please Note: This update does not include or guarantee compatibility with the Windows Server 2008 operating systems or any other Microsoft operating systems or related service packs released after Windows Vista.
System Requirements for Falcon 2000 version 5.0
1 GHz 32-bit (x86) or 64-bit (x64) processor
1 GB system memory
60 GB hard drive with at least 15 GB available space
DVD-ROM drive
Serial Port or USB to Serial Adapter
Keyboard, mouse, and monitor Download a PDF of this Product Update Please contact Technical Support at 866-213-5135 if you have any questions regarding this update. Thursday, January 31, 2008 - Central Office Web Viewer Released for BETA Testing
PTI is pleased to announce the release of TaskMaster Central Office Web Viewer software to beta testing. The TM Central Office Web Viewer is an add-on module for the Central Office software. TM Central Office Web Viewer allows Central Office users view-only access to their site’s customer account information, individual site reports, and consolidated site reports via a web browser. Please Note: If you are interested in becoming a beta tester for the TaskMaster Central Office Web Viewer, please contact Technical Support.
To ensure that PTI provides a product that meets our customers’ needs and security requirements, the TMWeb Central Office software will remain in product development to determine final product requirements. We will keep customers informed as new information on these products becomes available. System Requirements:
Windows XP Pro or Windows Server 2003
High-speed Internet Connection
Static IP address with port 443 enabled and available
Internet Explorer 6.0 or 7.0, Mozilla/Firefox, or Safari web browser
Microsoft IIS installed
Domain name for IP address and SSL
SSL Certificate installed Monday, January 14, 2008 - PTI Releases StorLogix and QMS 2.2
StorLogix and QMS Version 2.2 provides a number of usability enhancements and improves the operation of the program on older and/or slow-running computers that do not meet the current minimum system requirements. Please Note: PTI recommends that software only be installed on computers that meet or exceed the minimum installation requirements.
Customers who are running StorLogix or QMS version 2.0 or newer can use the “Check for Updates” feature in the Help section to receive the update. Customers will also be able to download the update from the FTP server. Please Note: Two versions of the update are available: a complete install, required for any customer using versions prior to 2.0; and an update version, which can be used on customer computers with version 2.0 and newer installations.
Read the full Product Update here... Please contact Technical Support at 866-213-5135 if you have any questions regarding this update. Wednesday, January 09, 2008 - The Chamberlain Group, Inc. Aquires Digitech International
The Chamberlain Group, Inc. announced today that it has acquired Digitech International, Inc. of Asheville, North Carolina, as part of its ongoing growth plans in the integrated access control industry. The announcement was made by Chamberlain Chief Executive Officer, J. David Rolls. Terms of the acquisition were not disclosed. For over twenty years, Digitech International has been a leader in developing and marketing access control and security systems for the worldwide self-storage industry. Products include automatic gates and keypads, video surveillance and recording systems, door alarms, site graphics, and onsite communications systems. "Digitech's security products, talented employees, and customer base complement Chamberlain's business and enhance our ability to deliver compelling integrated access control solutions," said Rolls. "This acquisition strengthens Chamberlain as the leading access control provider to residential and commercial markets." "Joining forces with Chamberlain positions Digitech and its customers to benefit from enhanced technological, operational, and financial resources, which will position the company for future growth and success," said Digitech International President and Co-Owner Rick Ford, who will remain with the company in a consulting role. "We look forward to working with the Chamberlain team to ensure a smooth transition." Co-Owner Jon Loftin, vice president of engineering, will also remain with the company in a management role. The Digitech acquisition follows the October 2007 purchase of PTI Integrated Systems, Inc., a leading access control, security and site management provider to the self-storage industry. "Acquiring both Digitech and PTI Integrated Systems demonstrates our commitment to establishing a stronger presence in vertical markets such as self-storage where access control and security is critical," said Bob Markwart, Chamberlain executive vice president of sales and marketing, who will oversee operations at both companies. View the Press Release on Chamberlain's web site under What's New: Click here Tuesday, December 11, 2007 - The Chamberlain Group, Inc. appoints David Mack as General Manager of PTI Integrated Systems
The Chamberlain Group, Inc. has appointed David Mack as general manager of its wholly owned subsidiary, PTI Integrated Systems of Scottsdale, Arizona. In his new role, he will be responsible for overseeing all company operations, as well as developing new strategies for future growth. "Dave has made outstanding contributions during his time at Chamberlain, and we look forward to him bringing that same level of expertise and leadership to PTI Integrated Systems," said Chamberlain Executive Vice President of Sales and Marketing Bob Markwart. Mack, 39, most recently served as director of advanced development at Chamberlain where he was responsible for the company's new product initiatives and innovation process. Prior to joining Chamberlain, he held engineering and product management positions at System Sensor and Life Fitness, a division of Brunswick. Dave received a BS in Electrical Engineering from Northern Illinois University and an MBA with distinction from Northwestern's Kellogg School of Management with majors in Marketing, Strategy, and Finance. Acquired by Chamberlain in October 2007, PTI Integrated Systems is a leading developer and manufacturer of delivering complete solutions for access control, security and site management to customers worldwide. PTI provides hardware and software solutions to targeted industries. Self-storage customers recognize PTI's Falcon controllers, APEX and VP keypads, coupled with TaskMaster Management software, as complete end to end solutions to integrate the latest technology of access control, security, management software, video integration, wireless and TCP/IP into their solutions. View the Press Release on Chamberlain's web site under What's New: Click here Monday, October 22, 2007 - The Chamberlain Group Aquires PTI Integrated Systems
 The Chamberlain Group, Inc. announced today that it has acquired PTI Integrated Systems, Scottsdale, Arizona, as part of its ongoing growth plans in the integrated access control industry. The announcement was made by Chamberlain Chief Executive Officer, J. David Rolls. Terms of the acquisition were not disclosed.
Established in 1979, PTI Integrated Systems is a leading developer and manufacturer delivering complete solutions for access control, security and site management to customers worldwide. PTI provides hardware and software solutions to targeted industries. Self-storage customers recognize PTI’s Falcon controllers, APEX and VP keypads, coupled with TaskMaster Management software, as complete end to end solutions to integrate the latest technology for access control, security, management software, video integration, wireless and TCP/IP into their solutions. “This acquisition gives Chamberlain the ability to leverage PTI’s unique array of product offerings and capabilities to grow our customer base in new channels and provide even more integrated access solutions and innovation to the commercial and industrial markets,” said Rolls. “We are impressed with their business plans and look forward to new opportunities which will follow.” “We are thrilled to join the Chamberlain family and look forward to combining resources to help realize the continued product line development and technological advancement our customers are anticipating,” said PTI President and Chief Executive Officer, Lance Comstock, who will remain with the company as a consultant. The Chamberlain Group, Inc. manufactures and markets access control products including residential garage door openers, commercial door operators, residential and commercial gate operators, telephone entry systems and related access control products. View the Press Release on Chamberlain's web site under What's New: Click here Wednesday, August 01, 2007 - PTI Adds ACH to TaskMaster Credit Card Module
PTI Integrated Systems the leading solutions provider for self-storage customers has released ACH (Automated Clearing House) support within the TaskMaster Credit Card Module. ACH enables customers to automatically process checks and set-up recurring monthly invoicing at a fraction of the cost of credit card processing. PTI has teamed with leading suppliers of ACH services including Echo (Electronic Clearing House) and Creative Cash Flow to allow customer the best solution available. This new capability supports both US and Canadian ACH processing requirements. In addition new TaskMaster reports allow customers to view detailed ACH information. “The addition of ACH allows our customer additional flexibility in taking payments from their tenants,” adds Chris Plasari, PTI Business Development Manager, “customers can benefit from a choice of leading suppliers to better manager their facility” Wednesday, April 18, 2007 - PTI Bolsters its Business Development Team
PTI Integrated Systems the leading access control and security solutions provider for self-storage customers announces exciting additions to the Business Development team. Recognizing the need to bring experienced professionals to improve customer and reseller partner relationships PTI welcomes Chris Plasari to the team. Chris joins PTI as Manager of the Business Development department where he will lead all customer focused functions for the company. This addition will allow PTI to continue to provide our customers and dealers with the best support and solutions available in the industry. “PTI is dedicated to providing best in class solutions to our self-storage customers” commented Justen Ferguson Operations Manager at PTI, “We will also leverage their expertise to identify new markets and customer and accelerate the growth of the company.” Chris adds his expertise to PTI’s executive management team reporting directly to Lance Comstock the President and CEO of the company. Chris Plasari joins PTI to lead our Business Development team and is responsible for managing all customer focused activities for PTI including Direct and Channel Sales. In this role he utilizes his industry experience to help the team identify new customers and dealers in all targeted vertical markets. In addition he ensures strong relationship management with existing customers and partners. Chris brings over 10 years of experience leading high performance sales teams with companies such as Lucent Technologies, American Express and Avaya. His team is always working to identify markets that can benefit by using PTI’s integrated solutions and the support that PTI customers are accustomed to. Friday, April 06, 2007 - PTI Releases StorLogix 2.0 and Falcon XT 4.12
PTI Integrated Systems the leading end to end solutions provider for self-storage customers has released StorLogix Version 2.0 and Falcon XT version 4.12. The new version of the Falcon XT adds an embedded TCP/IP stack to the firmware allowing network connectivity to any Ethernet local area network. Additional features in the new StorLogix version include embedded badge printing, a PTI 2000 classic interface and enhanced reporting capabilities. StorLogix/Falcon XT already provide customers with a highly scalable solution to completely control their self-storage site with interfaces for 127 remote devices like keypads, inputs supporting thousands of units and users. StorLogix Version 2.0 is available today and completely supports the Falcon XT controller hardware. StorLogix 2.0 Provides Unparalleled Flexibility Adding a TCP/IP stack to the Falcon XT greatly enhances the customers ability to secure their facility, the controller is no longer tied to the same computer the software runs on, simply connect the Falcon XT controller to the same network as the computer and StorLogix has access for set-up and configuration. This allows customers to place the controller in a secure closed or building and still manage the access control and security from the office desktop. “We continue to add capability and scalability to meet our customers’ requirements” states Dan Vincent, Engineering Manager at PTI, “StorLogix has the flexibility to allow our customers to install the controller any way they need to best run their business” Please contact PTI at 800-331-6224 for pricing details. Thursday, February 01, 2007 - PTI Releases TaskMaster WebXpress 2.0 Advanced Website Template
PTI Integrated Systems the leading solutions provider for self-storage customers has released TaskMaster WebXpress Version 2.0. This website template allows customers to create a presence on the Internet with little knowledge of web design. All the elements a self-storage website requires are included in this application. Owners can allow customers to view site information, available spaces, and prices and then rent and pay for the site online. WebXpress interfaces directly with the sites TaskMaster database providing real-time updates to the database, including complete revenue management functions where configured. PTI also offers a web design service for customers who want a turn-key web site designed by our experts. WebXpress Accelerates the Creation of a Web Site WebXpress 2.0 enhances the initial version of the product by including more customization options to allow self-storage customers to create a unique presence on the Internet. This version links directly to Taskmaster’s Web service allowing for the hosting of the website at third party hosting facilities. “We developed this new version based on our customers feedback about the original version” states Justen Ferguson, Operations Manager at PTI, “WebXpress includes everything a self-storage facility needs to create a comprehensive customer focused web site.” WebXpress is available today, please contact PTI at 800-331-6224 for pricing and design services information. Monday, August 28, 2006 - New addition to the Engineering department
PTI would like to welcome Mark Byrne-Quinn to our Engineering department. Mark will be taking on the newly formed role of Product Manager with the responsibility of ensuring complete product coordination between Engineering, Business Development, and Technical Support. Mark comes to PTI with an extensive background in Product Management and we look forward to working with him. Friday, May 19, 2006 - Public Storage announces PTI as certified vendor.
 Public Storage, the largest storage provider in North America, announced today that PTI Integrated Systems has been officially designated as a certified gate system vendor for all of their facilities. "All I really want is reliable, integrated gate operation in the field and this is helping to get that done," said Joe Greulich of Public Storage. This announcement comes after months of testing and certification of PTI's products and services by Public Storage. PTI is proud to be partnered with this great enterprise and will continue to provide the best products and services in the industry.
Wednesday, December 07, 2005 - PTI Launches www.ptisecurity.com
PTI Integrated Systems launched it's newest website, www.ptisecurity.com, today. PTISecurity.com features a new look, more information, and user logins. This site was designed and deployed by our in-house Graphic Designer, Daniel Vincent. Email webmaster@ptisecurity.com for more information. Monday, November 07, 2005 - New addition to PTI's Senior Management Team
Lance Comstock, Chief Executive Officer, announced today the addition of Laurie Stringfellow to the Senior Management Team. As the Controller, Laurie will be supervising the Accounting Department and all financial activities. PTI is very excited in this new addition. Thursday, November 03, 2005 - New addition to the Business Development Department
Justen Ferguson, Chief Operating Officer, announced today the addition of Jennifer Jankowski to the Business Development Department. Jennifer will be an Inside Software Sales Representative. Jennifer will be working with team leader Robert Cornell in the sale of TaskMaster Management Software in the United States. Tuesday, October 11, 2005 - New addition to the Accounting Department
Justen Ferguson, Chief Operating Officer, announced today the addition of Pam Murray to the Accounting Department. Pam has been hired on as the Accounts Receivable Specialist. Wednesday, August 10, 2005 - Technical Support Department announces promotions
Lee Barker, Technical Service Manager announced today that Adrian Pop has been promoted to Lead Technician over the TaskMaster support team. Adrian joins Jonathan Burgueño, Lead Technician over the hardware support team to oversee the technical support department and to act as trainers for our clients and dealers. Monday, August 08, 2005 - PTI Releases two new products for Self Storage Security
PTI has nearly three decades of offering products and services to the Self Storage industry. With thousands of systems worldwide, we are a leader in this community. Today, PTI announces the release of our new Falcon XT and Storlogix products to provide a higher level of adaptability and security for Self Storage sites. These products fully integrate access control, security, alarms, video, and system controls such as lights, climate controls, and elevators into one package that can be sized to fit any site. Our team of engineers have used our extensive experience in with self storage and the input of our customers to build a breakthrough product that can be customized for almost any need. Falcon XT and Storlogix are affordable and easy to use for small sites with general access control needs and fully scaleable for the largest sites with the multi-level security and control needs. For more information on these products, check out our products section. Saturday, August 06, 2005 - PTI Open House
This Saturday, PTI threw a party to show our new building and announce the release of our newest product lines. Guests included City of Scottsdale Councilman Robert Littlefield and many representatives from our customers, vendors, and other companies in our industry including U-Haul, Minico, Inside Self Storage Magazine, and many others. Guests and their families were treated to a fantastic catered dinner and drinks as well as many fun activities including raffles, games, door prizes, a DJ, and even Laser Tag. Chuckles the Clown made balloon animals for the kids while they played in the bouncy gym, had their faces painted and ate way too much cotton candy. |